Plan A

• Online Shopping
• Store Finder

This privacy policy governs the collection, storage and use of personal information by Marks & Spencer plc ("M&S", "we" or "us") when you visit the Marks & Spencer Groundwork web pages at http://www.marksandspencer.com/PlanA. If you have any questions about the use of personal information collected about you through the Website, please contact M&S using the contact details supplied below. This privacy policy provides you with details about the personal information we collect from you, how we use your personal information and your rights to control personal information we hold about you. Please read this privacy policy carefully - by accessing or browsing this Website, you confirm that you have read, understood and agree to this privacy policy in its entirety. If you do not agree to this privacy policy in its entirety, you must not use this Website. This privacy policy was last updated on 20th November, 2009. Please check back regularly to keep informed of updates to this privacy policy.

Who we are

Marks and Spencer plc is a company registered in England and Wales (registration number 00214436) whose registered office is at Waterside House, 35 North Wharf Road, London W2 1NW.

We respect your right to privacy and will only process personal information you provide to us in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other applicable privacy laws

If you have any questions about how we collect, store and use personal information, or if you have any other privacy-related questions, please contact us by any of the following means

Email us at: chairman@marks-and-spencer.com

Write to us (no stamp required) at:
Marks and Spencer plc
PO Box 3339
Chester
CH99 9QS

The personal information we collect about you

When you access and browse this Website (including when you submit personal information to us through data entry fields on the Website), we may collect the following information from you:

• Your name;
• Photos, text or other works uploaded or submitted.

How we may store and use your personal information

M&S and its group companies (or third party data processors acting on our behalf) may collect, store and use your personal information listed above for the following purposes:

• to make this Website available to you and to provide you with content which is tailored to your individual tastes;
• to promote the Plan A website and its contents in Marks & Spencer marketing communications and publications, or third party websites for marketing and other related purposes;
• to create physical representations of the Groundwork web pages and its contents for marketing communications and promotional purposes;
• to provide you with any other services that you request from us.

We may also collect anonymised details about visitors to our Website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymised details we collect for these purposes.

Disclosures of your personal information

Marks and Spencer plc is legally responsible for the collection of your personal information through the Website and its subsequent storage and use.

In order to provide and maintain the Groundwork web pages, we engage third party suppliers to help us fulfil our responsibilities. We may disclose your personal data to these third party suppliers for these purposes, although we will at all times control and be responsible for their use of your personal information. In particular, we will never allow our third party suppliers to use your personal information in a way that is contrary to the requirements of this privacy policy or applicable data protection law.

Other than disclosures we make to our third party suppliers and affiliated M&S group companies, we will not disclose, sell or rent your personal information to any third party for commercial purposes.

However, if a third party were to acquire all (or substantially all) of our business and/or assets, we may disclose your personal information to that third party in connection with the acquisition. Please note that we may also disclose your personal information where we are required to do so by applicable law, by a governmental body or by a law enforcement agency.

International transfers

In the course of providing the website and its accompanying services to you, we may transfer your personal information to group companies or third party data processors located in countries outside of the European Economic Area (including Canada). Please be aware that countries which are outside the European Economic Area may not offer the same level of data protection as the United Kingdom, although our collection, storage and use of your personal data will at all times continue to be governed by this privacy policy.

Cookies

This Website uses cookies to collect information about you. Cookies are small data files which are placed on your computer by this Website and which collect certain personal information about you. This enables us to tailor our service offering (including the Website) to provide you with products and services which are more relevant to your individual tastes. However, you may change your website browser settings to reject or delete cookies, although please note that if you do this it may impair the functionality of this Website. As the means by which you can do this vary from web browser to web browser, please refer to your web browser's help menu for further information about refusing or deleting cookies.

Security

Whilst we take appropriate technical and organisational measures to safeguard the personal information that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal information that you transfer over the internet to us.

Your rights

You have the following rights

• the right to ask us to provide you with copies of personal information that we hold about you at any time, subject to a fee specified by law (currently £10);
• the right to ask us to update and correct any out-of-date or incorrect personal information that we hold about you free of charge; and the right to opt out of any marketing communications that we may send you.

If you wish to exercise any of the above rights, please write to us (either by post or by e-mail) at the address specified above.

Third party sites

This Website contains links to other websites operated by third parties. Please note that this privacy policy applies only to the personal information that we collect through this Website and we cannot be responsible for personal information that third parties may collect, store and use through their website. You should always read the privacy policy of each website you visit carefully.